For diaspora families
Distance should not mean guesswork.
Paying for a relative’s care from Ghana is the easy part. Knowing what’s actually happening is the hard part.
Paying for care and understanding it are not the same thing.
Updates arrive second-hand, days late, and often contradict each other. Several relatives call the same facility and each hears a different version. Money is sent without a clear account of what it paid for.
BRIDGE becomes the single coordinated local point of contact, working with consent and reporting on a schedule you can plan around.
How it works from abroad
1. We verify who you are
Identity, relationship, and authority to act are confirmed before anything else.
2. The patient consents
Your relative decides what may be shared and with whom. That decision can change at any time.
3. We agree the scope
What we will coordinate, how often you hear from us, and what it costs.
4. We coordinate locally
Appointments, reports, home support, and follow-up, in your relative’s own city.
5. You receive scheduled summaries
Written, consistent, and sent only to authorised contacts.
Consent is not a formality here
This is the part families sometimes find difficult, and the part we will not bend. Your relative remains the decision-maker about their own care and their own information.
The patient decides
Who may receive updates, and what level of detail each person gets.
Payment is not consent
Funding a relative’s care does not by itself grant access to their clinical information.
Identity is verified
We confirm who we are speaking to before sharing anything sensitive.
Where capacity is in question
We follow a lawful basis and ask for supporting documentation rather than assuming.
What we coordinate
- Appointments, referrals, and investigations
- Report collection and permissioned sharing
- Post-discharge follow-up and recovery support
- Home nursing and caregiver support via partners
- Companion support at appointments where available
- Scheduled family update summaries
Time zones and payment
We agree call windows that work in your time zone and send written summaries so you are not dependent on catching a call.
Payments are made through an established processor. Provider charges are separate from BRIDGE coordination fees, and we tell you which is which.
[CONFIRM BEFORE LAUNCH] Supported countries for payment and the processor in use.
Which tier fits
Most diaspora families choose Concierge, because the value is in continuity and scheduled reporting rather than a single task.
Where the need is one specific arrangement, Essential or Plus may be enough. We will recommend the lowest tier that genuinely covers it.
The full service page has the detail
Scope, what we will and will not do, what we need from you, fees, and response standards.
Speak with BRIDGE
Tell us where your relative is and what is happening. We will explain what we can coordinate and what it involves.