Contact
Tell us the situation. We will tell you whether we can help.
For non-emergency enquiries only. Keep it brief — no clinical documents here. Once your case is open, we’ll ask for what we need through a secure channel.
How to reach us
You do not need to know which service you need. We aim to respond within 30 minutes to 24 hours. For an active case, response follows your membership tier.
Not an emergency service. If there is chest pain, severe breathlessness, collapse, stroke symptoms, heavy bleeding, seizure, severe injury, or another emergency, call 112 or go to the nearest emergency facility immediately.
Other enquiries
Partnerships and programmes: use the form and select the organisation option.
Providers wanting to be considered for our network: email us.
Media and press: email us with your deadline.